Terms of Use

Thank you for visiting artworksg.com (the “Site”) owned by E & Lai Art Gallery. These are the Terms & Conditions of using the Site. By using the Site and accessing, using and/or purchasing any of our products or services (the “Services”), you consent that you have understood and agreed to these Terms & Conditions (the “Terms”). If you do not accept these Terms, please leave the Site and discontinue the use of all Services immediately.

If you are a customer, you must be at least 18 years old to order the Services from the Site. By accepting these Terms, you hereby confirm that you are no less than 18 years old. If you are using the Site to purchase the Services on behalf of a business, by accepting these Terms, you hereby confirm that you have authority to bind such business to a contract with us for the purchase of the Services.

We may update our Terms from time to time. You are advised to review this Terms periodically for any changes. Changes to this Terms are effective when they are posted on this page and shall apply every time you wish to purchase the Services.

Intellectual Property

The Site, including all of its contents, design, images, and the Services are our property and are protected by trademark and/or copyright under Singapore and/or foreign laws. You may not copy, download, print or use them in anyway, unless otherwise written consent is obtained.

The trademarks, logos, and service marks (collectively, the “Marks”) displayed on the Site are our property or the property of other third parties, and all rights to the Marks are expressly reserved by us or the relevant third parties. You are not permitted to use the Marks without our prior written consent or prior written consent of such third party.

Please note that in respect of any Services purchased by you, the artist has asserted their right to be identified as the author.

You may not decompile, reverse engineer, decode, or decrypt the Site or otherwise attempt to discover the source code of any of the Site, or any Services or any content available on the Site.

Privacy Policy

You consent to the Privacy Policy.

Your Order

All goods are subject to availability. If on receipt of your order the Services you have ordered are not in stock, we will inform you as soon as possible, and refund you for any sum that has been paid by you or debited from your credit card to you.

The description and specification of the Services you order will be as shown on the Site at the time you place your order.

To place an order on the Site, you will need to add goods to your basket on the relevant pages of the Site, click “Checkout”, and provide us with the delivery and billing information requested. The order process allows you to check and amend any errors before submitting your order to us. Please take the time to read and check your order at each page of the order process.


All our prices are net and quoted in Singapore Dollars (exclusive of any and all delivery charges and local tax) on the Site at the date the order is received. No discounts will be given unless special promotions were given.

You also hereby agree and undertake (if applicable) to be personally liable for, and to pay, all fees or charges in accordance with the fees, charges, and billing terms in effect at the time they are incurred, and in this regard (i) you hereby authorise us to bill and charge the debit or credit card registered under your account for any fees or charges as they become due and payable; (ii) in the event that your credit card expires or we are otherwise unable to debit the applicable amounts from your debit or credit card, you shall on request immediately furnish us with a valid debit or credit card for payment or such information as we may require; and (iii) you agree that your request for the Services through the relevant Site will not be fulfilled until full payment has been received and/or verified.

Every effort will be made to ensure that prices shown on the Site are accurate at the time you place your order. If an error is found prior to dispatch of the Services, we will inform you as soon as possible and offer you the option of reconfirming your order at the correct price or cancelling your order. If you cancel, we will refund you for any sum that has been paid by you or debited from your credit card to you.

You will be responsible for the payment of your own local tax and import duties for the Services, as applicable.

Payment for the Services can be made by any debit or credit card that is shown as acceptable on the Website at the time you place your order (presently being Stripe).

If, where permitted by these Terms, you wish to receive a refund for the Services, you will need to provide us with details of the debit or credit card used for the purchase of the Services.

Confirmation of Orders

We will send an acknowledgement email to the customer’s email address within 24 hours upon successful checkout of the cart order. Please note that this does not mean that your order has been accepted.

You shall ensure the e-mail address provided during the checkout process is correct and accurate.

We will confirm acceptance of your order by sending you an e-mail confirming that, if you have ordered any Services, they are ready to be dispatched. We shall not be under any obligation to accept your order and the contract between you and us for the sale of goods will only be formed once we have sent you such e-mail.

Delivery of Orders

We will deliver the orders to the address stated during the checkout process, subject to confirmation of acceptance of your order by us and prior authorisation of your payment.

Deliveries outside of Singapore will be charged according to the prevailing shipment rates.

You will become the owner of the Services you ordered and responsible for risk of loss or damage to them once they have been delivered to.

Cancellation of Orders

We will refund the amount paid if the order is cancelled due to unavailability of the Services within the agreed time frame.

Exchange & Refunds

All our Services delivered are non-exchangeable and non-refundable.

Public Display of Editions or Artwork

You are not permitted to display or to authorise any display of any of the Services purchased by you in a commercial manner without our prior written consent.

User’s Obligations

You shall not reproduce, modify, translate, publish, display, transmit, distribute, sell, trade, or exploit for any commercial or other purposes, any portion of, or any access to (i) any Services or (ii) the Site except with our prior written consent.

You also hereby agree and undertake not to use any Services for any unlawful purpose, and to comply with all applicable laws and regulations, including copyright law.

You also hereby agree and undertake not to hack into, interfere with, distribute viruses or other harmful computer code, or disrupt the Site, Services, or servers hosting, operating, managing, providing, or contributing to the Site and/or the Services.

You also hereby agree and undertake not to impersonate any person or entity, or otherwise misrepresent your affiliation with a person or entity.

We reserves the right to terminate your access and/or use to all or any part of the Site or Services if you are in breach of these Terms, or if we believe that you have been using any of the Site or Services for unlawful activity.


To the fullest extent permitted by law, we hereby exclude:

  • all conditions, warranties and other terms which might be implied into these Terms by law or otherwise; and
  • any liability for any business loss or damage or any indirect or consequential loss or damage suffered by you in connection with your order of the Services, including loss of revenue, loss of profit, or loss of business, and whether caused by tort (including negligence), breach of contract or otherwise.

To the fullest extent permitted by law, we shall not be responsible for any defect in the Services arising from fair wear and tear, wilful damage, accident, or negligence by you or any third party. Subject to the foregoing, if the Services supplied to you are in any way defective or you have any other complaint about the Services, you should, in the first instance, contact us at admin@artworksg.com. In the event that we are liable for damages despite the foregoing provision, you agree that our aggregate liability to you for any and all causes of action in relation to these Terms, shall not exceed the total amount of fees and charges paid by you to us for the Services from which such liability arose.

While we make every effort to ensure that all content displayed on the Site is accurate and complete, we provide the content for informative purposes only and on an ‘as is’, ‘as available’ basis only and without warranties of any kind either express or implied. To the fullest extent permissible pursuant to applicable law, we disclaim all warranties, express or implied, including implied warranties of satisfactory quality, merchantability or fitness for a particular purpose, compliance with description, and the warranty of non-infringement. Without limiting the foregoing, we do not warrant that the functions contained in or access to the Site or, Services will be timely, uninterrupted, error-free, or without omission, that defects will be corrected, or that the Site or Services are free of riruses, or that the download, installation, or use of any content in or with any device will not affect the functionality or performance of the device. You (and not is) assume the entire cost of all necessary servicing, repair, or correction, including any defect, problem, and damage in any device. You agree not to hold us liable for any loss, damage or expense. We do not warrant or make any representations regarding the access and/or use of, or the results of the use of, the Site or any Services, in terms of their correctness, accuracy, completeness, reliability, or otherwise.

You acknowledge and agree that it is not our policy to exercise editorial control over, and to review, edit or amend any data, information, materials, or contents of any third party content, or any posting or information that may be linked to, inserted or made accessible on or from the Site and that we do not endorse, has no control over and shall not be responsible for any third party content. We hereby expressly disclaim all liabilities and responsibilities arising in relation to any third party content, including any viruses contained in any third party content. You agree that all third party content, and all statements, offers, information, opinions, and materials, from other users, and from advertisers and other third parties, where available on or accessible via the Site, should be used, accepted, and relied upon only with care and discretion, and at your own risk, and we shall not be responsible for any loss, damage, expense, or liability incurred by you arising from such use, acceptance or reliance.

You agree that (i) we shall be entitled at any time, at its sole discretion and without prior notice, to add to, vary, update, terminate, withdraw, or suspend the operation of the whole or any part or feature or content of the Site or Services without assigning any reason; and (ii) access to and/or use of the Site, and/or the Services may from time to time be interrupted or encounter technical or other problems and may not necessarily continue uninterrupted or without technical or other errors, and in any of the foregoing events, we shall not be liable for any loss, liability, or damage which may be incurred as a result.

Under no circumstances shall we be liable for any indirect, special, consequential, or incidental damages that result from the access to or use of, or the inability to access or use, the Site or any of the Services.

You agree that the above exclusions and limitations of liability enable the Services and the Site to be provided by us at reasonable costs, or no costs, to you.

The exclusions and/or limitations of liability in this Agreement shall not apply to the extent that such exclusions and/or limitations are prohibited by applicable law, including liability for death or personal injury arising from our negligence.

We shall not be held responsible for any delay or failure to comply with our obligations under these Terms if the delay or failure arises from any cause which is beyond our reasonable control.


You agree to indemnify and hold us, and our subsidiaries and affiliates, and their respective officers, agents, partners, and employees, harmless from all claims, demands, actions, proceedings, liabilities (including statutory liability and liability to third parties), penalties, and costs (including legal costs on a full indemnity basis), awards, losses and/or expenses, whether occasioned by your negligence, breach of contract, breach of statutory duty, or otherwise, due to or arising from (i) your access to and/or use of the Site or any Services; (ii) your connection to the Site; (iii) your release of your account information on the Site to a third party; (iv) your breach of any terms and conditions of these Terms; or (v) your violation of any rights of another person or entity.

Governing Law

These Terms governed by and shall be construed in accordance with Singapore law, without giving effect to any principles of conflicts of law.


We welcome your feedback. Please email us at admin@artworksg.com.